NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Lovehate's avatar
Lovehate
Follower
Jul 04, 2018
Solved

Vizio 4k Smart TV broken connection after R6700 v2 firmware update. Great work.

July 2nd 2018 updated firmware on router because "reasons" and of course something doesn't work now.  My 55" Vizio 4k will not connect wirelessly to either 2.4 or 5 network.  All my other devices do ...
  • DexterJB's avatar
    Jul 09, 2018

    Hi Lovehate,

     

    Welcome to the community!

     

    1. Please make sure that a factory reset is done after the firmware update.

    2. Can the Vizio TV still detect the wireless networks?

    3. Have you tried changing the wireless channels for either bands (2.4GHz and 5GHz)?

    4. Do you have a static IP set for the TV?

    5. Do you have Access Control enabled on the router?

     

    Regards,

     

    Dexter

    Community Team