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m43999's avatar
m43999
Aspirant
Jun 15, 2016
Solved

VPN connects but no IP address for remote network

I have enabled VPN on the firewall and created the configuration files.  At remote site i have downloaded the OpenVPN client and installed the software.  The config files are copied to the appropriat...
Security
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Jun 20, 2016

    m43999 Can you go ahead and update the firmware of the router?

    You may download the firmware and follow the instructions from this link.

DaneA's avatar
DaneA
NETGEAR Employee Retired
Jun 16, 2016

Hi m43999,

 

Welcome to the community! :) 

 

What is the brand and model of the VPN firewall you are using?  If ever it is a NETGEAR VPN Firewall, what is the current firmware version of it? 

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • m43999's avatar
    m43999
    Aspirant
    Jun 20, 2016

    Current Firmware Version V1.0.0.2_1.0.1

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Jun 20, 2016

      m43999 Can you go ahead and update the firmware of the router?

      You may download the firmware and follow the instructions from this link.

      • m43999's avatar
        m43999
        Aspirant
        Jun 20, 2016

        Firmware updated to V1.0.0.26_10.0.26

         

        VPN adapter no seems to get an appropriate IP address and access is established.

         

        Thank you for the assistance.