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m43999's avatar
m43999
Aspirant
Jun 15, 2016
Solved

VPN connects but no IP address for remote network

I have enabled VPN on the firewall and created the configuration files.  At remote site i have downloaded the OpenVPN client and installed the software.  The config files are copied to the appropriat...
Security
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Jun 20, 2016

    m43999 Can you go ahead and update the firmware of the router?

    You may download the firmware and follow the instructions from this link.

m43999's avatar
m43999
Aspirant
Jun 20, 2016

Current Firmware Version V1.0.0.2_1.0.1

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jun 20, 2016

m43999 Can you go ahead and update the firmware of the router?

You may download the firmware and follow the instructions from this link.

  • m43999's avatar
    m43999
    Aspirant
    Jun 20, 2016

    Firmware updated to V1.0.0.26_10.0.26

     

    VPN adapter no seems to get an appropriate IP address and access is established.

     

    Thank you for the assistance.

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Jun 20, 2016

      m43999 Glad to hear that it's now getting an IP address.

      Have a great day!