NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
weybrew
Jul 09, 2020Aspirant
weybrew
RE: cabel modem model CMD31T 239448W000E6D Windows 10 x64 How can I get a Netgear tech rep to remote scan my modem to verify its status of current firmware and if an update is recommended. Spectr...
- Jul 10, 2020
If everythings working to your satisfaction and your not looking to upgrade speed, then I'd leave it.
If you're needing more speed or a dual band router, then I'd look at updating.
weybrew
Jul 10, 2020Aspirant
I'm on an old Time Warner (Spectrum) plan with a speed of 50 mb, my router covers my small home via ethernet cable, and my streaming is via ROKU/wifi.
plemans
Jul 10, 2020Guru - Experienced User
If everythings working to your satisfaction and your not looking to upgrade speed, then I'd leave it.
If you're needing more speed or a dual band router, then I'd look at updating.
- michaelkenwardJul 10, 2020Guru - Experienced User
Remember, whichever cable modem you own, there is nothing that the maker can do to change its firmware. That is down to the ISP.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
This is one reason why many users prefer having a separate standalone modem that they can use with a router of their choice.
- weybrewJul 10, 2020Aspirant
Thanks, michaelkenward. I've got it!
- weybrewJul 10, 2020Aspirant
I agree, and thanks for your comments.