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Forum Discussion
Gian2097
Oct 19, 2016Aspirant
What to do? Router? Please help
Hi, im currently buying a xbox one and to connect to the wifi i know that my wifi (dorm wifi) doesnt work, (i searched the ways it worked but im not sure, and for others reasons too i want a router) s...
- Oct 20, 2016
David_J
Oct 27, 2016NETGEAR Expert
Hello Patfan0315
What seems to be the issue here? Are you struggling to connect to an outside wifi source with your EX6200? which is what this post is about.
I see you have posted on another forum referencing Wrong extender again about a WNR3500Lv
You have purchased an EX6200 that much is clear, you seem to be struggling to set it up. Have you contacted US Netgear support?
or have you typed How to set up my EX6200 into google? The link below will guide you to an easy how to setup your EX6200 walkthrough.
If you believe your EX6200 is faulty then please contact US support to verify its failure and organise a replacement.
patfan0315
Oct 27, 2016Aspirant
it's not allowing me to set up my router been online for like 3 days with this I did the wps that's the only way I can use my extender can't set anything up can't do my extender or router nothing it's not as easy as it is stated in the video that's for sure I'm tired of being online with this setting up stuff tired of wasting my time hours for no progress of setting up for something that is stated to be easy
- David_JOct 27, 2016NETGEAR Expert
Hello Patfan0315
when you say it isn't letting you set up your router or extender.
Please elaborate.
Which router do you have? how is the extender interfering with this?
when you say you can't set up the Extender, what is happening? are you connecting into the extender via your laptop with a cable? you are not connecting the extender and router via a cable are you?
I understand you are frustrated but right now you are just commenting what is not happening without providing me any detail in order to help get you a resolution.
If you are connecting via WPS then this means the extender works, so what else do you need setting up from here?
I am still confused as to exactly what your issue is here, you have not stated you cannot connect you just have mentioned that it won't let you setup, what does 'setup' .
Now that you have mentioned the router I need to understand what model this is, is it NETGEAR?
- David_JOct 27, 2016NETGEAR Expert
Hello Patfan0315
when you say it isn't letting you set up your router or extender.
Please elaborate.
Which router do you have? how is the extender interfering with this?
when you say you can't set up the Extender, what is happening? are you connecting into the extender via your laptop with a cable? you are not connecting the extender and router via a cable are you?
I understand you are frustrated but right now you are just commenting what is not happening without providing me any detail in order to help get you a resolution.
If you are connecting via WPS then this means the extender works, so what else do you need setting up from here?
I am still confused as to exactly what your issue is here, you have not stated you cannot connect you just have mentioned that it won't let you setup, what does 'setup' .
Now that you have mentioned the router I need to understand what model this is, is it NETGEAR?
- patfan0315Oct 27, 2016Aspirant
I'm not able to go into any of my settings for my extender or set up my router that's what the problem is I'm only on wps and I can't do nothing else in setting up my router or extender settings
- David_JOct 27, 2016NETGEAR Expert
Hello Patfan0315
I asked you a fair few questions in my previous post, you haven't answered majority of them, if you wish to be assisted, I need you to help me with answering my questions.
What router do you have?
What happens when you try and connect your laptop to your extender via a cable?
What happens when you type the website address on the back of your router into a search engine on your computer or laptop?
What have you tried to do that tells you that you can't reach the settings on either your router or extender?