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loz63's avatar
loz63
Follower
Nov 13, 2016
Solved

wifi channel

I have a netgear wifi router model WNDR3700v5   which untill yesterday was working fine ,  it offered 2 channels  from new ,  a 2.4 ghz and a 5ghz.    my set up for the last 9 months has been on the 2.4 channel.   this channel seems to have disapeared from all  appliances that use it , eg my phones,( nothing is now connected to wifi )   the 5 ghz channel remains and i have connected to this with no problems so far.  i have just dl the latest firmware and  installed it .  my netgenie app says the channel is still there  and ok  it just seems to be undiscoverable.  hoping someone has an idea to fix this

 

cheers   Laurie  

Troubleshooting
  • Retired_Member's avatar
    Retired_Member
    Nov 14, 2016

    forget the app use web browser and login to router or

     

    Press reset until power LED flashes the default SSID should then be visible ( see router Label ) if not replace router

1 Reply

  • Retired_Member's avatar
    Retired_Member
    Nov 14, 2016

    forget the app use web browser and login to router or

     

    Press reset until power LED flashes the default SSID should then be visible ( see router Label ) if not replace router