NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
missouriupser
May 25, 2021Aspirant
Wifi not connecting to XR IPHONE
I have had the router installed since 2017 and haven't had much trouble but when my girls are home from college they complain that their Iphones will not work on wifi, shows connection but no service. Now I've noticed that an extender shows connection but no internet. I checked the firmware update and it's up to date. Can anyone tell me if you have had the same problems? I have 3 extenders (one doesn't work and two are working) 4 Tivo's, 4 other iphones, 2 IPADs, 2 smart tv's, security camera's which is connected directly to extender on the network. Is it possibly overloading the system? Is is time for an upgrade? Please give me your experience with these issues if you have some.
8 Replies
What is your actual setup?
What modem/gateway is it?
what router is it?
what extenders do you have (and firmware on them)?
are you daisy chaining the extenders or connecting them in a star configuration?daisy: router------>extender----->extender
star: extender<--------router-------->extender
- missouriupserAspirant
- ? didn't really say anything or it didn't show
- missouriupserAspirant
I've checked firmare on the wifi router and it's up to date through the GENIE. I've follow a couple of instructions of resetting the router and the phones and then I tried resetting the phone settings and neither worked. So I'm at a loss!
I am too because you didn't give me any additional info. Look back at my post and answer the questions. We need details to help
- missouriupserAspirant
I'm Sorry but I have a NetGear N600 wifi Dual Band Router
Model number WNDR 3400
The N600 is in the middle of the ground level part of the house.
As far as the extenders I have the one on both ends of the house and then one upstairs.
I