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Windows 10 update messed up access to my router
I believe a Windows 10 changed my router access name (from Netgear to Netgear-5G). I was able to reset my phones to the new network name, but other devices in my home (HVAC system, etc) do not even show the new name...only the old one. I have no way to access or update those devices now, and I have no idea what to do. Any help would be appreciated. BTW, I'm 50 years old and pretty much an idiot where technology is concerned, so please instruct me in easy, step by step instructions. Thank you!
The C3700 is a dual band router. So it'll have a 2.4ghz band and a 5ghz band. many times displayed as SSIDNAME and SSIDNAME-5G Maybe your windows update fixed a driver issue where both bands were working on the comptuer your on?
You can login to your router and check your wifi SSID names and password. maybe the 2.4ghz radio was disabled, went bad, some other issue.
https://kb.netgear.com/23439/How-do-I-change-my-NETGEAR-router-s-WiFi-password-or-network-name-SSID
Here's the support site with manual, troubleshooting, and install guides.
https://www.netgear.com/support/product/C3700.aspx
This would also be the support site for modem/router combo devices.
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
4 Replies
A Windows 10 update that is. Sorry.
The C3700 is a dual band router. So it'll have a 2.4ghz band and a 5ghz band. many times displayed as SSIDNAME and SSIDNAME-5G Maybe your windows update fixed a driver issue where both bands were working on the comptuer your on?
You can login to your router and check your wifi SSID names and password. maybe the 2.4ghz radio was disabled, went bad, some other issue.
https://kb.netgear.com/23439/How-do-I-change-my-NETGEAR-router-s-WiFi-password-or-network-name-SSID
Here's the support site with manual, troubleshooting, and install guides.
https://www.netgear.com/support/product/C3700.aspx
This would also be the support site for modem/router combo devices.
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Got it. Thanks for your help!
When messing around with Windows 10, beware its habit of changing the nature of your local network.
You need to tell Windows that you are on a "private network".
- Network and Internet settings
- Network Status
- Change Connection Properties
- Network Profile
- Private
