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spacely's avatar
spacely
Aspirant
Sep 04, 2022

Wireless device ip address shows as --

I went to connected devices and there's a wireless device that has dashes all across-the-board: the name the IP address, everything. Does that mean there's an intruder?

7 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Sep 05, 2022
    spacely wrote:
    ..... there's a wireless device that has dashes all across-the-board: the name the IP address, everything.

    Dashes all across-the-board? Do you mean that the details are hidden?

     

    Where are you looking to see this?

     

    If you mean the Attached Devices page in the browser graphical user interface (GUI), what happens when you click on this entry?

     

    Does that mean there's an intruder?

    Hard to tell without more information. If you can f9nd the Mac address you can begin to work out what it might be.

     

    You don't tell us anything about your Netgear equipment. I assume that this is a router of some sort.

    • spacely's avatar
      spacely
      Aspirant
      Sep 05, 2022

      It's a R6200v2. Yes, the connected devices GUI. Nothing is clickable, just dashes. Here's the cut 'n paste below ... and now there are even more dashed entries:

       

      Wired Devices
      #IP AddressDevice NameMAC Address
      1192.168.1.13G77PCQ13E34:48:ED:A8:36:55
      2192.168.1.16David78:E3:B5:B7:71:E5
       
      Wireless Devices (Wireless intruders also show up here)
      #IP AddressDevice NameMAC Address
      1----1E:E7:CE:18:94:9F
      2----96:B9:F3:CC:38:DF
      3192.168.1.3blink-sync-module74:AB:93:2A:89:20
      4192.168.1.9David-s-S10eEA:0D:9B:98:1A:A0
      5----00:D2:B1:4B:D7:85
      6----BA:F0:6C:FD:71:25
      7192.168.1.10LGwebOSTV64:CB:E9:8B:24:CE
      8192.168.1.443TCLRokuTV10:3D:0A:08:4F:BB
      9192.168.1.2Rokulivingroom20:EF:BD:4F:59:DD

       

      What does "f9nd the Mac address" mean??

       

      Dave

      • michaelkenward's avatar
        michaelkenward
        Guru
        Sep 05, 2022
        spacely wrote:

        It's a R6200v2. Yes, the connected devices GUI. Nothing is clickable, just dashes.

        What firmware version do you have on the device? Newer firmware may have changed the GUI.

        A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

        You are not looking at the Attached Devices page. That has the editable entries.

         

        What you see probably includes devices that were connected to your network, but aren't there any more.

         

        Try roaming around in the Access Control area.

         

        Manuals are always a good place to start.

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        Check the section in the manual Allow or Block Access to Your Network.

        What does "f9nd the Mac address" mean??

         

        Every device that connects to your network has a unique Mac address. The first bit if it will tell you who made the device.

         

        MAC Address Lookup - MAC Lookup Online

         

        This can help you to track down what it is.