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deltadelta's avatar
deltadelta
Aspirant
Nov 16, 2020

Wireless light is out + 5 GHz light is blue

We have Cox Communications internet at 150 mbps download max Preferred speed and 2 machines using it. One is a desktop PC that is ethernet connected to the router, and gets the full 150 mbps speed. A mere 15 feet away is my HP laptop (only 2 years old) connected wirelessly. The laptop PC struggles to get more than 40 mpbs download and more than 5 mpbs upload. My netgear router was purchased in 2015. 

 

Question #1:  The light for the 'wireless' button  is always off. Does this impact the wireless output?

 

Question #2:  The light for 5 GHz is blue - all other lights are green. Does this mean 5 GHz is not working?

 

Would appreciate any feedback on the issue and how to resolve same. 

 

THanks!

 

7 Replies


  • deltadelta wrote:

    We have Cox Communications internet at 150 mbps download max Preferred speed and 2 machines using it. One is a desktop PC that is ethernet connected to the router, and gets the full 150 mbps speed. A mere 15 feet away is my HP laptop (only 2 years old) connected wirelessly. The laptop PC struggles to get more than 40 mpbs download and more than 5 mpbs upload. My netgear router was purchased in 2015. 

     

    Question #1:  The light for the 'wireless' button  is always off. Does this impact the wireless output?

     

    Question #2:  The light for 5 GHz is blue - all other lights are green. Does this mean 5 GHz is not working?

     

    Would appreciate any feedback on the issue and how to resolve same. 

     

    THanks!

     


    The wireless light if off, usually means the wireless is disabled.

    But then you put the 5ghz light is blue, which means its broadcasting. 

    The manual goes over these.

    https://www.netgear.com/support/product/WNDR3700v4.aspx

     

    Is your pc dual band or single band? meaning does it have a 5ghz wireless chip in it? reason why is 2.4ghz is slow. 

    • deltadelta's avatar
      deltadelta
      Aspirant

      Thanks for the response. I need further clarification on the processor speed issue you reference. See below:

       

      1)  The HP laptop that is reflecting low mpbs rates  (40) has an Intel dual core processor with speed range of 2.5 to 3.1 GHz.  I access the internet wirelessly from the router.  

      2)   THe HP desktop  in the same room that is getting 150mpbs is connected to the router with an ethernet cable. This machine has an intel processor at a set rate of 3.1 GHz. 

       

      If they both have an intel processor with similar GHz rates, their speed test GHz rates should be relatively the same. They're not. The desktop is 4x faster. 

       

      It seems that something else is adversely impacting the laptop low mpbs speed. 

       

      Your thoughts?

       

       

      • wcalifas's avatar
        wcalifas
        Prodigy

        If its a wndr3700 the blue light means the 5ghz is on, the 2.4 ghz will have a green light. If they're both on it means its sending wifi. You'll get the higher speeds on the 5ghz but it has a shorter range, while the 2.4 ghz has longer range and slower speed. No router will give you maximum speed over wireless. Wired you'll get maximum speeds.