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Forum Discussion

steveincolorado's avatar
steveincolorado
Novice
Jan 02, 2015
Solved

WNDR 4300 loses 2.4GHz Radio daily

I purchased a 4300 router in November of 2013. Soon after purchase I had to reboot the router daily to keep the wireless working. Tech support provided a new firmware update which solved the problem. ...
N750
WNDR4300
  • steveincolorado's avatar
    steveincolorado
    Feb 28, 2015
    The issue was never about the Cable Modem. I fixed the issue by swapping out the Router for someone else's and so far it's been rock solid.

    Thanks anyway.

    Steve
DR5150's avatar
DR5150
Aspirant
Sep 17, 2015

Has anyone seen any good results on this?

I am on a WNDR 4300 v1 with 1.0.2.80 firmware.

I have used wifi analyzer to identify that channel 11 for 2.4 is not being used in my nearby area.

Still daily the 2.4 radio drops, while the 5 continues to function.

 

I have made sure that the guest networks are turned on

 

I am trying to revert back to firmware 1.0.1.42 to see if that helps

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Sep 18, 2015

DR5150 Try setting the Fragmentation Length and RTS/CTS Threshold to 2304 under 2.4Ghz settings which can be found under Advanced > Advanced Setup > Wireless Settings.

After adjusting the settings, reconnect your 2.4Ghz devices and observe your connection.

 

Let us know what happens.

  • DR5150's avatar
    DR5150
    Aspirant
    Sep 18, 2015

    I actually went to 1.0.1.60 for the firmware.

    I had to reset again this morning.

    I'll next give the settings you suggest a try.

    • DR5150's avatar
      DR5150
      Aspirant
      Sep 18, 2015

      I just tried those settings & all external web access using a 2.4ghz connection fail.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Sep 21, 2015

        DR5150 After upgrading the firmware to the latest, did you reset? Right now, I understand that you're on 1.0.1.60, after downgrading to that firmware did you reset?

        If you haven't try the following reset instructions below and see if it will help.

         

        1. With the unit powered on, press and hold the reset button on the back of unit for 30seconds.
        2. Without releasing the reset button, unplug the unit and hold reset for another 30 seconds.
        3. Power on the unit while STILL pushing the reset button and count for another 30 seconds before letting it go.

         

        Reconfigure the router and see if it will help.

        Let us know what happens.