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Forum Discussion
Ranok
Dec 02, 2016Aspirant
WNDR 4500 not set up correctly
I have a problem with internet stability when browsing and connecting to league of legends. I was in chats with riot support and they told me it looked like I was using two routers and the second o...
- Dec 06, 2016
Looking at the link you provided, your modem is also a router.
Your NETGEAR is a router therefore you have two routers.
What you can do is call your ISP and have them set your surfboard modem to be in modem only.
Once done, configure the router for Cable Connection then observe if your internet will still drop.
Ranok
Dec 05, 2016Aspirant
I do not have two routers but I was told it seemed I did. I only have the modem and 1 router.
ElaineM
Dec 05, 2016NETGEAR Employee Retired
Kindly provide us more information.
Brand of the modem?
For the issue you're having it is most likely that you need to open ports by doing Port Forwarding.