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jodenniwas's avatar
jodenniwas
Follower
Jul 22, 2023

WNDR3400v2 — N600 Wireless Dual Band Router and Macbook Pro

WNDR3400v2 — N600 Wireless Dual Band Router

MacBook Pro (Retina, 15-inch, Late 2013)

Running macOS Big Sur

 

Trying to connect to the ethernet:

Status: Not Connected

The cable for Thunderbolt Ethernet is connected, but your computer does not have an IP address.

 

I've tried to download the Genie Desktop for a Mac, but it doesn't work.

https://www.netgear.com/support/product/wndr3400v2#download

 

How am I supposed to set this up? Yes, it was given to me from someone else. I didn't purchase this. I did do a factory reset with the button on the back.

Any guidance would be appreciated. Thank you so much!

2 Replies


  • jodenniwas wrote:

    WNDR3400v2 — N600 Wireless Dual Band Router

    MacBook Pro (Retina, 15-inch, Late 2013)

    Running macOS Big Sur

     

    Trying to connect to the ethernet:

    Status: Not Connected

    The cable for Thunderbolt Ethernet is connected, but your computer does not have an IP address.

     

    I've tried to download the Genie Desktop for a Mac, but it doesn't work.

    https://www.netgear.com/support/product/wndr3400v2#download

     

    How am I supposed to set this up? Yes, it was given to me from someone else. I didn't purchase this. I did do a factory reset with the button on the back.

    Any guidance would be appreciated. Thank you so much!


    There is a separate community set up for General and Legacy routers.  The link is here:

    https://community.netgear.com/t5/SMART-Wi-Fi-General-and-Legacy/bd-p/home-wifi-routers-general

     

    If you go to the downloads section at the top of this page and feed in your model number, it will take you to a page where you can download the user's manual and installation guide.

     

    A moderator may move your post.

     

     

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    jodenniwas wrote:

     

    I've tried to download the Genie Desktop for a Mac, but it doesn't work.

    https://www.netgear.com/support/product/wndr3400v2#download

     


    The download doesn't work or the program/app doesn't work?

     

    Netgear is trying to kill this useful utility, but for the time being you can find it here:

     

    genie | Product | Support | NETGEAR

     

    Be warned that the genie installation file is wrapped up in a RAR archive that you have to decompress.