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Napiertt's avatar
Napiertt
Aspirant
Aug 16, 2016
Solved

WNDR3700 no internet connection due to storm

My ISP broadband modem (ARRIS TM822) was killed during a storm, it was replaced with the same model, and initially, when I hooked up my Router, the wireless worked fine. I didn't go into settings or ...
  • Napiertt's avatar
    Napiertt
    Aug 22, 2016

    Hi Elaine,

     

    I wasn't able to get it to work. I've pretty much confirmed it's the router however. I tried another router and it works fine with the modem, and I had a friend check my router on his network. It didn't work there either. So I'll have to buy another.

    Perhaps it was damaged in the storm that killed the modem. Just very strange that it worked for sometime before stopping, and that it wasn't killed completely like the modem, just perhaps the internet port. Both were plugged into a surge protector as well! Maybe I can get some compensation from the manufacturer. Oh well...

     

    Thanks for following up.