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Solved
WNDR3700 no internet connection due to storm
My ISP broadband modem (ARRIS TM822) was killed during a storm, it was replaced with the same model, and initially, when I hooked up my Router, the wireless worked fine. I didn't go into settings or ...
Hi Elaine,
I wasn't able to get it to work. I've pretty much confirmed it's the router however. I tried another router and it works fine with the modem, and I had a friend check my router on his network. It didn't work there either. So I'll have to buy another.
Perhaps it was damaged in the storm that killed the modem. Just very strange that it worked for sometime before stopping, and that it wasn't killed completely like the modem, just perhaps the internet port. Both were plugged into a surge protector as well! Maybe I can get some compensation from the manufacturer. Oh well...
Thanks for following up.
No further suggestions? Anyone?
Napiertt This should have been fixed by a firmware upgrade and factory reset.
Did you also try power cycling the Arris modem? If yes, then must be a faulty router.
Yes, did that as well.
It would be quite a coincidence for the router to fail so soon after the modem was replaced. The ethernet port LED lights up in green on the front of the router when connected to my computer, and the computer ethernet port is fine. Damn frustrating problem. I'd probably borrow a wireless router and see if it works fine with the modem and my computer (I also swapped computers to test, but no luck). If it works, I'd take a sledgehammer to this curent router.
Were you able to make it work?
Hi Elaine,
I wasn't able to get it to work. I've pretty much confirmed it's the router however. I tried another router and it works fine with the modem, and I had a friend check my router on his network. It didn't work there either. So I'll have to buy another.
Perhaps it was damaged in the storm that killed the modem. Just very strange that it worked for sometime before stopping, and that it wasn't killed completely like the modem, just perhaps the internet port. Both were plugged into a surge protector as well! Maybe I can get some compensation from the manufacturer. Oh well...
Thanks for following up.