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Forum Discussion
Octothorpe
Sep 09, 2015Aspirant
WNDR3700v4 router spontaniously reboots/resets
The subject line says it all. First noticed it about last week while we were watching a Netflix movie which was streaming from our provider to our Tivo box. Tivo complained about loss of network...
- Sep 09, 2015
I responed to a similar post yesterday, on the same issue.
Things to consider: t could be firmware, you could try and reset to factory. It may be caused by heat, if the ambient temperature is high, or, if it is not in a well ventilated area. It could be your power supply starting to fail, based on load. Are you able to plug it into another outlet, to see if it the problem persists?
If it's your power supply, you can use a generic power supply, based on the power requirements identified, on your original router power supply.
netwrks
Sep 09, 2015Master
I responed to a similar post yesterday, on the same issue.
Things to consider: t could be firmware, you could try and reset to factory. It may be caused by heat, if the ambient temperature is high, or, if it is not in a well ventilated area. It could be your power supply starting to fail, based on load. Are you able to plug it into another outlet, to see if it the problem persists?
If it's your power supply, you can use a generic power supply, based on the power requirements identified, on your original router power supply.
Octothorpe
Sep 13, 2015Aspirant
Thanks for the tips. Here is what I have done so far.
Downloaded and installed the latest firmware which I had been neglecting to do. BTW, I really like the new user interface.
Moved the router from a shelf (which the router was sharing with 4 other electronic devices) to the top of a cabinet where there is plenty of ventilation.
If I don't get another reset/reboot in the next two weeks, I will consider this to be the solution. I will set myself a nagging reminder to come back a let you know. If I still get reboots I will try to change out the power supply.
- OctothorpeSep 27, 2015Aspirant
UPDATE!
It has been two weeks since I relocated the router away from other electronic heat generators and updated the firmware.
There have been no anomalous reboots that I am aware of, so I will judge these actions as the solution to my problem.
Thanks again for the tip.
- ElaineMSep 28, 2015NETGEAR Employee Retired
Octothorpe Glad to hear it's up and running!
Have a great day!