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Forum Discussion
TDz86
Apr 03, 2016Aspirant
WNDR3800 Low download speeds wifi & wired
On Charter 60mbps, testing at half or less speed on computer wired and wifi. It seems to happen after I plug it in, if I reset it will test at full speeds, then later at half or less. Screenshot ...
- Apr 04, 2016
Thank you for your timely reply. I learned it was the Netgear Powerline 1200 adapters I had just purchased.
The first speedtest I did with the powerlines came up at 60mbps, then they slowed down varying between 30-20mbps, I thought something had started throttling.
I have returned the products as they were slower than my Wifi, unfortunately. The topic can be closed, I was confused because they slowed down so drastically, but I guess that is normal.
It was confusing, everything is running appropriately now.
Thank you!
ElaineM
Apr 04, 2016NETGEAR Employee Retired
Hi TDz86 Will you get the same result on all ports from the router?
If you're getting the same result, possibly that it's a hardware problem already.
By the way, do you have the latest firmware installed on the router?
If you have not updated the firmware yet, please do and after reset do not forget to factory reset the router by pushing the reset button for 10 seconds with a paperclip.
Once done, reconfigure the router manually and observe again your connection.
You can download the firmware here.
- TDz86Apr 04, 2016Aspirant
Thank you for your timely reply. I learned it was the Netgear Powerline 1200 adapters I had just purchased.
The first speedtest I did with the powerlines came up at 60mbps, then they slowed down varying between 30-20mbps, I thought something had started throttling.
I have returned the products as they were slower than my Wifi, unfortunately. The topic can be closed, I was confused because they slowed down so drastically, but I guess that is normal.
It was confusing, everything is running appropriately now.
Thank you!
- ElaineMApr 04, 2016NETGEAR Employee Retired
You're welcome.
Thank you for updating us and providing us the details.