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ebgreene_89's avatar
ebgreene_89
Aspirant
Mar 20, 2019
Solved

wndr4300 firmware update not working

I received an email from NETGEAR regarding an update to my WNDR4300 firmware. As it was uploading I got this message, and could go no further:

"Secure Connection Failed

An error occurred during a connection to www.routerlogin.net. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL."

 

Anybody know what to do? I have never had this issue before in uploading firmware updates to this router.

  • DexterJB's avatar
    DexterJB
    Mar 25, 2019

    Hi ebgreene_89,

     

    You can try using another browser or device and see if the issue will persist. Also, make sure that the time setting on the device your using to upload the firmware is correct (same with the router).

     

    Dexter

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Mar 25, 2019

    Hi ebgreene_89,

     

    You can try using another browser or device and see if the issue will persist. Also, make sure that the time setting on the device your using to upload the firmware is correct (same with the router).

     

    Dexter