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User2020NJ's avatar
User2020NJ
Follower
Sep 26, 2020

WNDR4500v3 Firmware version v1.0.0.60_Beta

Just received an email from NETGEAR indicating that there was a firmware upgrade v1.0.0.60.

I've followed the instructions to the letter yet, when I try to upload it returns "Please assign the correct file.The file format is *.img". Afterwards I did open the zip file and indeed found that it contained an image file and a link to the site explaining the new firmware addresses Security issues and instruction to the installation.for the software upgrade. Where is the file? What did I miss? Confused. Thank you for any guidance.

2 Replies

  • > I've followed the instructions to the letter [...]

     

       Sure you did.  _Which_ "the instructions"?  What, exactly, did you
    do?

     

    > [...] when I try to upload it [...]

     

       "it"?  The zip archive itself (wrong), or the firmware image file
    (".img") which you extracted from the zip archive (right), or what?

     

    > Afterwards I did open the zip file and indeed found that it contained
    > an image file [...]

     

       "Afterwards" is too late.  "open" how, exactly?

     

    > [...] Where is the file? [...]

     

       It's in the zip archive.  You need to extract it from the zip
    archive.  If you're running some version of Windows, then right-click on
    the zip archive file (in File Explorer), and select "Extract all..." to
    extract the files in the zip archive.

     

          https://kb.netgear.com/23960

     


    > [...] and a link to the site [...]

     

       That's not a link; it's the whole document.

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired

    Hi User2020NJ,

     

    Good day!

     

    Welcome to NETGEAR Community!

     

    First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. May we know if you tried doing an automatic update on the firmware using the web browser? Please check this link https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser

     

    Please do not hesitate to let me know if you need further assistance.

     

    Regards,


    Oliver
    Community Team