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kk60's avatar
kk60
Aspirant
Jul 24, 2016
Solved

wnr2000v4 stopped working. I need tech help for dummies

router just stopped yesterday. tried every thing under the sun for 10 hrs. overwhelmed with info. i just want to know

if ineed a new one (that i can't afford at the moment) I dont have a desk top. only a laptop. when i plug into the router

i get internet. please help! when i try to log into the network with password it tells me some things have changed please

login. i log in and it tells me the same thing. I need tech help for dummies!

Troubleshooting
  • kk60's avatar
    kk60
    Jul 27, 2016
    The power light has been amber since we bought it. No I can't log into the router. Yes I was connected with Ethernet cord. Yes wired connection worked my operating system is windows 10. What the heckl is Syslog? Yes I reset many times. I've spent so much time trying to figure out if it actually die. Some where along the netgear website line it told me the actual words "end of life". I went and bought a new router.

    Thanks to everyone who tried to help. It was much appreciated

6 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jul 25, 2016

    Hi kk60

     

    Welcome to the community!

     

    How do you connect your laptop to the router (wired or wireless)?

    What's the operating system of the laptop?

    You said, you get internet when you plug into the router, is this with the use of an ethernet cable?

    See this article for more information.

     

     

    • kk60's avatar
      kk60
      Aspirant
      Jul 25, 2016

      I'm connected to the router with ethernet cord wich inturn the router is connected to the cable/internet modem.

      for the 2 yrs I've had the router i've always connected wireless. I have a toshsiba satellite c55series.with windows 10 which i updated to about

      6mos. ago

      • VE6CGX's avatar
        VE6CGX
        Master
        Jul 26, 2016

        First what is visual indication? All LED indicators look normal?  Is your power adapter OK? Can you log into the router? Is the wlreless still

        on? Checked the syslog? Reset the router?   Does wired connection work?

  • kk60's avatar
    kk60
    Aspirant
    Jul 27, 2016
    The power light has been amber since we bought it. No I can't log into the router. Yes I was connected with Ethernet cord. Yes wired connection worked my operating system is windows 10. What the heckl is Syslog? Yes I reset many times. I've spent so much time trying to figure out if it actually die. Some where along the netgear website line it told me the actual words "end of life". I went and bought a new router.

    Thanks to everyone who tried to help. It was much appreciated
  • kk60's avatar
    kk60
    Aspirant
    Jul 27, 2016
    Sorry about my grammar. My fingers are too big for my phone