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Forum Discussion
Jazzsterre
Mar 12, 2016Aspirant
WNR3500 keeps dropping the connection
Every 4 or 5 days my WNR3500L drops the internet connection and the wifi-connections. I run with firmware V1.2.2.48_35.0.55 (the latest). When I switch the power off and on again the router works a...
- Apr 21, 2016
Hi, it helped to downgrade the firmware version, as described above.
I swithed off the settings to install the latest firmware.
Jazzsterre
Mar 21, 2016Aspirant
It is both wired and wireless..
ElaineM
Mar 22, 2016NETGEAR Employee Retired
If you bypass the router, will you get a stable connection directly to the modem?
By the way, who is your ISP?
- JazzsterreMar 23, 2016Aspirant
Provicer is Ziggo (mdm is Cisco EPC3212).
This is mostly a stable connection.
The strange thing is that my Netgear has worked stable for about 2 jears (with same Cisco mdm), before this problems occured.
- ElaineMMar 23, 2016NETGEAR Employee Retired
Did you try to change LAN ports? How about trying a different Ethernet cable?
What lights are turned on when the problem happens?
How many wireless devices are connecting to the router? Are there any devices that may cause interference?
Try to reflash the firmware and reset afterwards.
- JazzsterreApr 01, 2016Aspirant
today it went down 3 times, wired and wireless. 5 wireless devices were connected.