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Forum Discussion
BigTimeBookie
Jun 11, 2025Aspirant
Won't accept security question answers
I have a Model R6350. I need to access the router network site. It wants me to reset the password, but it won't accept the correct answer to the two security questions.
I know the information is correct, because I wrote it down. No one has access to this except me.
Where do I go from here?
Thanks
I found the answer with a little searching but I don't think I can delete this question. Sorry for the duplication
The answer is to reset to factory default settings. For your particular router I suggest typing the model into your search engine and looking at the user manual.
Have the best day!
2 Replies
- BigTimeBookieAspirant
I found the answer with a little searching but I don't think I can delete this question. Sorry for the duplication
The answer is to reset to factory default settings. For your particular router I suggest typing the model into your search engine and looking at the user manual.
Have the best day!
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡