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katmo's avatar
katmo
Follower
Nov 26, 2020

won't connect to some devices

  • Netgear says my router is good and does not need to be replaced.
  • My laptop, our two phones will connect to the internet. However, husband's laptop and our smart tv will not connect. This has never been a problem.
  • Five days ago, to get into smart tv, we had to reenter our password each time we log on, instead of it automatically doing it as in the past. Tonight, password has been entered multiple times, and we cannot get the tv to connect.
  • Have rebooted, in proper order, etc., multiple multiple times. Nothing works.
  • Anyone have any ideas?

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Nov 26, 2020
    katmo wrote:
    • My laptop, our two phones will connect to the internet. However, husband's laptop and our smart tv will not connect. This has never been a problem.

    Sounds like a problem with the laptop and TV.

     

    These are wifi connections?

     

    If everything else connects, then I'd investigate the laptop and TV.

     

    Tell the laptop to forget the old wifi connection and set it up from scratch.

     

    TVs are a pain to set up. The best way to deal with that is with the TV's set up routing. The router just puffs out wifi. It is down to the TV to do its stuff. You don't say what the TV is, so you are in your own there. I user Powerline Ethernet to "wire" my TV stuff to the router.

     

    • wcalifas's avatar
      wcalifas
      Prodigy
      Nov 26, 2020

      You can always do a hard reset to your router and see if that fixes things. Of course, when you do a hard reset you'll have to run the setup wizard for your router again.

    • michaelkenward's avatar
      michaelkenward
      Guru
      Nov 26, 2020

      You have my sympathy Brab27 but hitching a ride on an existing discussion about a different subject and not telling anyone about your hardware or your problem isn't going to get you very far. It may also upset anyone already in here seeking help.

       

       

  • michaelkenward's avatar
    michaelkenward
    Guru
    Nov 20, 2023
    ut3000 wrote:
    Same issues for me ! I am really fed up with this router CAX30 . Most third class software app and router . No reliability . I try all these hard reset restart , mobile network reset some times works , some times not work . I lost trust on netgear . No consistency and omg , I just spend I think more 20-30 hrs in this year after I got this router . With our busy schedule it’s night mare.

    You have joined in on an old conversation that is in a section that has nothing to do with your cable modem/router.

     

    If you want help, rather than just to make your opinions known, then start a new conversation in the right section.

     

    Cable Modems & Gateways - NETGEAR Communities

     

    If you do want help, then you should provide as much information as possible.about your network and what goes wrong.

     

    A problem with cable devices is that they rely on your ISP to get things right. Not all of them manage it. So you may be asked for details about the connection to the Internet.