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Forum Discussion

oldgunny's avatar
Sep 29, 2021

You may not be connected to your Router’s WiFi network

When I log in to make changes to my router I keep getting "You may not be connected to your Router’s WiFi network".  I'm using Windows 10 and when I look up my WIFI settings I'm connected.  Have no problem with making changes on another Windows 10 computer.  Any ideas to what's going on with my computer?

Thanks

 

7 Replies

  • what modem/gateway are you connected? 

    What firmware is on the router? 

    Are you connecting using the routerlogin address or its ip address?

    • oldgunny's avatar
      oldgunny
      Tutor

      what modem/gateway are you connected? Modem Arris SURFboard SB6141, Router: Netgear AC1200 model R6220

      What firmware is on the router? Updated yesterday

      Are you connecting using the routerlogin address or its ip address? Tried both.

      • plemans's avatar
        plemans
        Guru

        what ip address is showing as your default gateway when you're connected/