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RichStewart's avatar
RichStewart
Follower
Sep 26, 2022

zipped file install?

I am unable to use the genie to download and install the latest firmware for my R6400v2 router. It is unable to connect to the netgear servers. I tried from my phone as well as my PC and I get the same result.
I downloaded the zipped firmware from the download page but I have no idea how to install that update into my router. Any ideas?