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Forum Discussion
jimmyfor20
May 03, 2017Aspirant
5-3-17 R7000 firmware killed my lanport download speed
Updated my firmware to latest version from netgear. Now my lan ports won't go over 10.5Mbps. WiFi seems unaffected. I'm still getting 110 to 117Mbps. Netgear... You f'ed up. 90% of my bandwidth is gone. Why are you releasing jacked up firmware...worse than a virus? I'm now back at Rev.1.0.7.6_1.1.99 . I did factory reset.... still can't get over 11Mbps. Before the "upgrade" I was getting 120Mbps down, and 12Mbps up.
ok, I think I've resolved my issue I had xfinity tech come out to check their circuit. The tech sent a signal down to my Motorola SB6141 Modem to reset it. This step had been done over the phone by Xfinity customer service twice a few days ago with NO effect. Then I disconnected all wiring except for power on the R7000. I did a "factory reset" with a paperclip on the back of the R7000. I then connected ethernet devices one by one. My speed came back except on one PC. It was still stuck on 12Mbps up and 12Mbps down. The PC has a Killer E2200 NIC on the motherboard. I downloaded diagnostics from Rivet networks. After running the diags on the PC, it fixed the NIC. My speed is now restored to the pre-update levels of 125Mbps down and 12Mbps up on BOTH wired and wireless ports. I turned on QoS and it killed my bandwidth, so I turned it back off.
My advise to anyone with this issue would be to disconnect all network devices BEFORE updating the router. It seems like when a update of the router is done, the update will cause your other devices to become corrupted. I'm on an older firmware now.... the one that ends with 99.ck or something like that.... That's where I'm staying for a while.....
11 Replies
- FURRYe38Guru - Experienced User
Was a factory reset performed before and after applying the FW update?
Was all QoS and Traffic Monitoring features disable while speed testing?
Are you testing speeds with a LAN wired PC with all security software disabled on the PC while testing?
Trying different browsers and different speed testing sites and servers?
- AhnFireGuide
Same thing happened to me. It took me a downgrade + upgrade + multiple factory resets... i think it's back to normal. I also turned off QoS (or made sure it was turned off). I stil have some problems... my router into a switch... one of my devices on the switch suddenly dropped to 10mbps as well. Wifi is normal. I am not happy with this upgrade either. What is the deal with the UBS2.0 light?
- jimmyfor20Aspirant
What is a "factory reset"? How is this done? Is this done in the router menu, or by paperclip on the unit itself? I went into "backup settings" and reset the router there. Do all lanports need to be disconnected while doing the firmware update?
- AhnFireGuide
jimmyfor20 wrote:What is a "factory reset"? How is this done? Is this done in the router menu, or by paperclip on the unit itself? I went into "backup settings" and reset the router there. Do all lanports need to be disconnected while doing the firmware update?
I initially did it like you did in the menu there. However, something happened and then it refused my connections to 192.168.1.1, so I had to do it with the paperclip + 6 seconds way.