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Forum Discussion
bschmidt34
Apr 03, 2018Tutor
5GHz band 1 does not work.
Bought this router back in July, my first Netgear. After a few months of operation, I noticed the first of my two 5GHz bands was not showing up. My devices that were configured for it were unable t...
- Apr 15, 2018
You do have a HARDWARE warranty of 1 year which is standard for all routers I think? Call back and say that a 5Ghz signal has failed and you would like an RMA for it... maybe they will do that, but I suspect you'd probably have to PROVE it was broken, and that might mean paying for support which might be refunded if it is broken... can't tell until you call and try.
JamesGL
Apr 09, 2018NETGEAR Employee Retired
Hi bschmidt34,
What is the firmware version of the router?
- bschmidt34Apr 15, 2018Tutor
Sorry for the delayed response.. Firmware version is V1.0.2.116