5GHZ Not Showing on R7800

Question

I noticed that my 5GHZ network wasn’t showing and did a lot of things to try to get it working again to no avail. I rebooted it, I factory reset it, I tried changing the channel. I checked to make sure 5ghz was on, (it was, there’s a green check mark by it in the portal) I checked to make sure the router radio is enabled and nothing still. Any other suggestions?

michaelkenward · Answer

microchip8&nbsp;wrote:
The app is mostly useless.

Mostly? You may exaggerate its capabilities.
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In some eyes it is completely useless. It is certainly a poor guide to see how a router is configured.
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plemans · Answer

Have you tried disabling smart connect?&nbsp;
How do you know 5ghz isn't working?&nbsp;

ooVisi · Answer

Smart connect is off, I checked on multiple devices and 5GHZ doesn’t show up. On the nighthawk mobile app when I manage devices and hit the filter button, it only has 2.4 ghz and wired as an option to be filtered but not 5 ghz

microchip8 · Answer

Go to http://routerlogin.net or http://192.168.1.1 with a browser and see if 5 GHz is enabled. The app is mostly useless.

ooVisi · Answer

It is on, it shows that it should be working, I’ll probably just have to get a new one unfortunately.

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5GHZ Not Showing on R7800

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