NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BruceL's avatar
BruceL
Follower
Oct 20, 2017
Solved

5ghz not visible for android devices

Hi, i have just setup our r7000 in our restaurant. We want to use the 2.4ghz for our admin and pos system and the 5ghz for guests. But only my laptop and my iPad can see the 5ghz ssid. My mobile pho...
Installation
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Oct 27, 2017

    Hi BruceL,


    Will those devices see other 5Ghz network?

    Change channel for 5Ghz.

    Reset the router.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Oct 27, 2017

Hi BruceL,


Will those devices see other 5Ghz network?

Change channel for 5Ghz.

Reset the router.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Oct 31, 2017

Hi BruceL,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.