8000P Show on Wifi list but has no Internet Connection

Question

I just installed the 8000P.&nbsp; I followed the steps on the app.&nbsp; I connected it to the back of my modem.&nbsp; The Router is showing on the wifi list but has no internet connection. 2 questions, 1. how do i get it to connect to the internet and 2. does it have to be wired to my modem?

BeachNY · Answer

Thanks for this info.&nbsp; Once I figure out what it all means, I'll let you know how it goes.&nbsp;&nbsp;:smileyvery-happy:

plemans · Answer

1. yes it needs to connect by wire to the modem2. that question alone makes me suspect your current modem isn't just a modem. What actual modem do you have?

BeachNY · Answer

I have a cable (TWC/Spectrum) modem.&nbsp; It is a Technicolor TC8717T.

plemans · Answer

That modem is a modem/router combo device.

it puts you in a double nat.

What is Double NAT? | Answer | NETGEAR Support

options? (only use 1)

1. put the ISP device in passthrough/modem only mode

2. put the netgears IP address in the ISP routers DMZ

3. put the netgear into access point mode.

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8000P Show on Wifi list but has no Internet Connection

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