NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

KristianSolem's avatar
Jun 10, 2017
Solved

AC 1750: Ready Share Vault doesn't see usb drive. Model R6400.

I set up the new PC and connected it to the router via LAN. I downloaded Genie and Ready Share. Choose backup drive shows me all the drives on my computer but not the one plugged into the router. It all worked well before the cpu change. I just upgraded to the newest firmware too.

 

The interface is changed in appearance, is this also a change where I just backup to a drive on my computer?

  • REPLY TO MY OWN QUESTION:

     

    I reverted to the firmware the router came with, V1.0.1.12, everything works perfectly...

2 Replies

  • REPLY TO MY OWN QUESTION:

     

    I reverted to the firmware the router came with, V1.0.1.12, everything works perfectly...

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Did you do a factory reset before and after sending the FW file then set up from scratch?