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treesRfriends's avatar
Dec 17, 2020

AC1200-R6220 VPN Passthrough

I have contacted my IT professional at work and they could not help me (just said "the router's blocking it"), so I have no other choice than to try and fix myself. I am not a computer whiz, but I can get by with guidance.

 

-VPN works when connected directly to modem.

-VPN does not work when connected to router but it HAS worked previously when conected to router, then one day stopped.

-I have done the "port forwarding" advice. See attached snip, not sure if I did it correctly.

-I am not sure what VPN software they are using. I know it uses "Wan Miniport (L2TP)". I have included snip of program symbol.

-It is the most recent firmware. I tried installing original firmware (1.0.0.14) and middle of the road (1.1.0.66). Neither allowed VPN to work.

-NAT filtered is "secured". I opened to see if it would fix. It didn't

-VPN Passthrough is enabled for IPSex, PPTP, and L2TP

-Respond to Ping on Internet Port is checked

 

Please help. I have so much work to do and can't access my work network. Thanks

 

 

10 Replies

  • port forwarding snip since I couldn't include two attachments

    • plemans's avatar
      plemans
      Guru - Experienced User

      You can always cheat and put the computers IP address in the routers DMZ. This forwards everything to the router. not a safe option but it'd get you up and running. Everything between the work computer and work should be encrypted through the vpn anyway. 

      • treesRfriends's avatar
        treesRfriends
        Aspirant

        Can you tell me how I can do that. Thank you.

         

        Any idea on long-term solutions or why the router is doing this?