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spialex75's avatar
spialex75
Aspirant
Apr 13, 2019
Solved

AC1750 R6700v2 disabled some features in Router mode

Hello all.

I have Netgear R6700v2.

In router mode, I did not access to some features (they are gray out):

Internet Setup,

Wan Setup,

Lan Setup,

and more... Netgear is in ROUTER mode.

Why these features disabled?

  • spialex75's avatar
    spialex75
    Apr 17, 2019

    I solved my problem.

    Firmware version is 1.2.0.42_1.0.1

    In front of router is modem TP-Link TL-WR740N (this modem was provided to me by ISP).

    I called to ISP, and it told me to remove modem and to cable my Netgear directly to ISP. I did this, and now my R6700 works as router, and all settings are active.

    Thanks.

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 14, 2019

    What firmware version do you have on the device?

    A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

     

    It might help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

     

    Embedded pictures have to be approved by a Netgear moderator before they appear here. Files attached to messages are available immediately.

     

    • spialex75's avatar
      spialex75
      Aspirant
      Apr 17, 2019

      I solved my problem.

      Firmware version is 1.2.0.42_1.0.1

      In front of router is modem TP-Link TL-WR740N (this modem was provided to me by ISP).

      I called to ISP, and it told me to remove modem and to cable my Netgear directly to ISP. I did this, and now my R6700 works as router, and all settings are active.

      Thanks.