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Forum Discussion

NGUser2019's avatar
Oct 24, 2021
Solved

AC1750, R6700v3 getting "This site can’t be reached DNS address could not be found."

AC1750, R6700v3 getting "This site can’t be reached DNS address could not be found."

After this eror is briefly displayed, pages usually open.

Firmware is up to date.

  • The only fix is to downgrade the firmware and then wait for Netgear to release the fix.   Thye engineering team has had the fix since Mid-Sept but has not yet released it. 

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    We've seen a lot of this lately. 

    Some have fixed by enabling IPv6.

    Others have needed to downgrade the firwmare a version or 2. 

    And some have used a different dns provider because they're unwilling to downgrade the fimrware. 

    • robjak's avatar
      robjak
      Luminary

      The only fix is to downgrade the firmware and then wait for Netgear to release the fix.   Thye engineering team has had the fix since Mid-Sept but has not yet released it.