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BillGeddes's avatar
BillGeddes
Aspirant
Oct 27, 2024

AC1900 and CM500 speed issue

Hooked up to Comcast/Xfinity that tells me I should have up to 300Mbps, but using wireless very close to the modem & router any speed test maxes out at about 80 (using both my windows 11 laptop and galaxy s24+ phone)
Is there some setting in the modem &/or router I should look for to speed things up?

 

9 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    BillGeddes wrote:

    Hooked up to Comcast/Xfinity that tells me I should have up to 300Mbps, but using wireless very close to the modem & router any speed test maxes out at about 80 (using both my windows 11 laptop and galaxy s24+ phone)


    WiFi speeds are mostly in the hands, or chips, the WiFi client. For some devices. 80 Mbps is all you'll get at 2.4 GHz. Neither of those two should feel that effect, but I'd look at see that they are using 5 GHz.

     

    How are you measuring the speeds? What do you get with a wired connection?

     

    You can check to see if there is any local interference that clashes with your router.

     

    If this is a new service from Comcast, you could reset the router and set it up from scratch. Or take it through the Internet setup wizard to ensure that it is set up to fit in with the new service.

     

    You should also know that the R7000 is an ageing (2017) router that is several generations behind the latest WiFi. It was a pretty good basic router in its time, bit speed freaks will have moved on to something newer.

     


    Just another user with time on their hands.

     

    • BillGeddes's avatar
      BillGeddes
      Aspirant

      Not new service.
      Don't recall ever having a speed over 100Mbps even since we were "upgraded" to 300Mbps.
      No wired connection available- silly new laptop is wifi only, and of course no wire on the phone.
      Phone is airplane mode with wifi on.
      Use comcast, google, and ookla tests.
      Understand the router is "old," but throughput shouldn't be degraded from 600 to 100Mbps, should it?
      Almost seems like I'm 'throttled' at 100... 😕

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        What do you see here?

         

        • Advanced
        • LAN Port
        • Show statistics

        192.168.1.11/RST_statistic.htm

         


        Just another user with time on their hands.