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bkrawiec's avatar
bkrawiec
Aspirant
May 13, 2021

AC1900 and Verizon Fios

We have had our Nighthawk AC1900 as our router for our Verizon Fios since last December. This morning our power went out. Verizon Fios is working but our router is not. We do not know why! We seem to recall a post somewhere explaining that the setup instructions for the Nighthawk are backwards or confusing. Can anyone help with this? Thanks

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 13, 2021

    What actual router is it? AC1900 is a speed

    what fios gateway is it connected to?

     

    If you go to netgear.com/support/   type in your actual model number. It'll take you go guides, firmware, and manuals. 

     

     

    what are the led's on it doing? 

    • bkrawiec's avatar
      bkrawiec
      Aspirant
      May 13, 2021

      It's an R7000. We already talked to Verizon and they say everything is correct from the ONT. All the LED's on the router are working as they have in the past. 

       

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        May 13, 2021

        leds: color/blinking/solid

        what ont is it