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Bruce0138's avatar
Bruce0138
Aspirant
Nov 18, 2017
Solved

AC1900 grayed out internet, LAn, Wan setting under advanced steup

On PC have both lan and wifi. Connected to router via wifi , wwwrouterlogin.net. Got to advanced after loging in, went to setup. Dropdown shoes Internet, WAN and LAN grayed. Can not activate them. NOTE: I previously set the base IP address for  wifi ip address connection to 192.168.2.2 to seperate lan/wan from wifi. Hard reset with button on back of router did not chane that back? Any suggestions?

  • It sounds like your router is in AP mode. Try doing a factory reset through the settings: ADVANCED > Administration > Backup Settings > Erase.

2 Replies

  • It sounds like your router is in AP mode. Try doing a factory reset through the settings: ADVANCED > Administration > Backup Settings > Erase.
    • Bruce0138's avatar
      Bruce0138
      Aspirant
      I tried a reset before but must not have pressed long enough or hard enough. Your solution solved.
      Thank you!