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Forum Discussion
ac1900 has terribly slow internet speed
I have the AC1900, my internet speed usually runs pretty fast. I have spectrum and usually get about 400 mbps. Over the last few weeks, My internet speed has been awful. I get like 15-25 mbps when I test the wifi. I already checked the speed of the modem and got 422 mbps. I tried downgrading my firmware like I have seen in so many posts, but when I download the firmware on my mac, I get a .chk file and when I try to change it on the website, it says invalid needs .img. I tried changing the name of the file to .img but still does not work. Is there anything I can do to fix it?
5 Replies
> I have the AC1900, [...]
"AC1900" is a speed, not a model number. Look for "Model" on the
product label.Firmware version?
> [...] I tried downgrading my firmware [...]
"tried"? "downgrading" from what, to what?
> [...] like I have seen in so many posts, [...]
Thanks for the helpful links.
> [...] but when I download the firmware on my mac, [...]
Which "the firmware", exactly, did you download onto your Mac? What,
exactly, did you extract from whatever you downloaded?
> [...] I get a .chk file [...]_Which_ "a .chk file? Its whole name? Copy+paste is your friend.
> [...] and when I try to change it on the website, it says invalid
> needs .img."change it"? What, exactly, did you do?
> Model: R7000|AC1900 Smart WIFI Router
An R7000 firmware image file is a ".chk". If your router doesn't
want a ".chk", then perhaps your router is not an R7000.> Is there anything I can do to fix it?
Figure out what you actually have? Reveal what you're actually
doing?- For someone who seems to want to break down every single line and get me to go into detail, you seem to of missed the point of the question. I could said “how do I change the firmware from a .chk to a .img file so that it would work for downgrading my firmware”, but instead I gave a simple background of the process that lead to why I needed that issues solved. It clearly states what model I have if you look at the description.
> [...] you seem to [have] missed the point of the question. [...]
No, but, as stated, it made no sense. On the other hand, you seem to
have ignored all my questions.> [...] It clearly states what model I have if you look at the
> description.I see where you wrote "R7000", but I also see where you also wrote
(the ambiguous) "AC1900", so it was not clear that you knew what you
had. It's still not. And, as I wrote:> An R7000 firmware image file is a ".chk". If your router doesn't
> want a ".chk", then perhaps your router is not an R7000.But thanks for providing no specific answers to any of my pesky
questions.
> [...] I could said "how do I change the firmware from a .chk to a
> .img file [...]But you didn't. With my weak psychic powers, I tend to read what I'm
given, not what I might guess that I should have been given.The firmware image files are the firmware image files. Changing
their names is almost always a mistake. Hence my (fruitless) attempt to
get you to explain what you're actually doing. Your explanation of what
you think is the solution to your problem is of much less interest.
mmatt204 wrote:
.... when I download the firmware on my mac, I get a .chk file and when I try to change it on the website, it says invalid needs .img. I tried changing the name of the file to .img but still does not work. Is there anything I can do to fix it?
What is the current firmware version?
This is the latest verion of the firmware for the R7000.
R7000 Firmware Version 1.0.11.123 - Hot Fix | Answer | NETGEAR Support
It is a chk file. If your router says it wants an .img file, then you do not own an R7000 or even an R7000P.
Try reading the label on the thing again.
> Try reading the label on the thing again.
"again"?
