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Forum Discussion
AC2000 R6850 Wont Connect to Ethernet / AP Mode Fail
So, I've owned this router for at least 1.5 years with no issues. I had it setup previously to act as an AP when it suddenly stopped working.
It no longer recognizes any ethernet connection I plug into it. I have tested the connections and every Ethernet cable I have tested on other devices works without issue.
I've run the setup wizard after it says it has detected no connection, and then detects a static IP. I've entered the IP/gateway/Subnet/DNS manually and continues with no connection.
I have updated the firmware manually to latest version (V1.1.088_1.0.1).
Leaving all settings in default and just activating AP leaves me with no connection and results in me having to reset the router so I can access the login page again (WTF Netgear! Allow me access in AP mode).
Anyone able to offer help?
It no longer recognizes any ethernet connection I plug into it. I have tested the connections and every Ethernet cable I have tested on other devices works without issue.
I've run the setup wizard after it says it has detected no connection, and then detects a static IP. I've entered the IP/gateway/Subnet/DNS manually and continues with no connection.
I have updated the firmware manually to latest version (V1.1.088_1.0.1).
Leaving all settings in default and just activating AP leaves me with no connection and results in me having to reset the router so I can access the login page again (WTF Netgear! Allow me access in AP mode).
Anyone able to offer help?
4 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Has a power OFF of the router and the upstream router for 1 minute then back ON been performed?
Press the reset button for 10 seconds then release then complete the setup wizard.
- It is connected to an Arris 5168N.
Reset of upstream modem does not seem to help.Can you have the LAN connected to the WAN port on the R series router from the ISP modems LAN ports? Try each LAN port on the modem and then try connecting to the LAN port on the R series router to see if you get anything.
Swap out LAN cables for known working cables.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-routerTry option #2 first...
Possible the WAN port and died on the NG router...
