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Forum Discussion

Y0segirl's avatar
Y0segirl
Aspirant
Jul 17, 2021

Add a WiFi extender to R6900

The router was purchased in 2017.  I now live in a mountain community and need a WiFi extender.  The instructions direct me to search for Neatgear_Ext in the WiFi settings, but that extension is not there.  Please advise.  Thank you

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What actual extender did you buy? 

    Did you try to set it up using wps first? Or what have you tried?

    • Y0segirl's avatar
      Y0segirl
      Aspirant

      The extender I purchased is NetGear EX2800 AZNA.  I followed the wsp instructions, but it did not work.  I then tried to connect with the NetGear installation assistant, but that stalled when I was directed to connect with the extender in Settings.  I do not have an extender in my Settings.   

      • plemans's avatar
        plemans
        Guru - Experienced User

        If you tried using WPS, then factory reset the EX2800 prior to using the installation assistant. 

        Push and hold reset for 7-15 seconds while powered on. Then try connecting to it and using the installation assistant.