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Forum Discussion
Tallica
Nov 11, 2017Aspirant
All WiFi devices randomly lose internet but still connected to R7800
Hi everyone, So I'm having an issue with my router. I just bought it earlier this week. Randomly the Internent access will be lost to the smartphones in the house. The devices will still be conne...
- Nov 18, 2017RMA'd the router. New one setup and wifi has been rock solid. Seems like I did have faulty hardware.
Tallica
Nov 11, 2017Aspirant
Call to Netgear support, they had me reflash the fw and change wifi channels for 2.4 and 5ghz. Told me to moniter it and if t doesn't improve in the next 3 days to call back. Happened again 2 min after getting off the phone. Grrrrrrrr
JamesGL
Nov 16, 2017Master
Hi Tallica.
Call support again and inform them of your monitoring.