AA software to remote access R7000 as I'm currently NOMAD. Only 2.4Ghz devices show up and only 11 when I have 13 attached. How do I enable to see the 5Ghz devices? TIA

Hi agudteach, are you still encountering this issue?

Yes, still having problem with only 2.4 showing up and not all devices attached show.Please advise.

Wow, you put up with that for more than four months before coming back? You might get more help if you said more about your network. We don't even know what firmware is on your R7000. You could also try a more detailed explanation of the problem. Brevity is great, but not at the expense of useful information and understanding. As this is about using an app to work with Anywhere Access, you could see if anyone can help in the apps zone. Nighthawk App - NETGEAR Communities

Yes, 4 months..... just got the notification that someone had answered my original post and oh - relocating from one country back to the US and just setting the router back up. But I appreciate your ping.I posted here as I scoured the communities and didnt' find the answer.I have R7000 with fmware is v.1.0.11.0.301Attached are the two screenshots. I can ONLY see 2.4GHZ and only see 4 devices when there are more attached. I am not able to toggle to 5GHZ.

It may be some time before the images land. To ensure that you aren't posting anything naughty, a Netgear moderator has to approve the pictures. You can attach images to messages without any delay.

Anywhere Access on R7000 - only 2.4G devices showing.

11 Replies

DexterJB
NETGEAR Moderator
Aug 25, 2021
Hi agudteach, are you still encountering this issue?
- agudteach
  Aspirant
  Feb 01, 2022
  Yes, still having problem with only 2.4 showing up and not all devices attached show.
  Please advise.
  - michaelkenward
    Guru - Experienced User
    Feb 02, 2022
    Wow, you put up with that for more than four months before coming back?
    
    You might get more help if you said more about your network. We don't even know what firmware is on your R7000.
    
    You could also try a more detailed explanation of the problem. Brevity is great, but not at the expense of useful information and understanding.
    
    As this is about using an app to work with Anywhere Access, you could see if anyone can help in the apps zone.
    
    Nighthawk App - NETGEAR Communities

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Anywhere Access on R7000 - only 2.4G devices showing.