NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Arris surboard SBG6700-AC and Netgear NightHawk r6700v2
I'm having issues getting my modem(sbg6700-ac) to send a signal over to my NightHawk r6700 v2 router. I've restarted the modem several times and no luck. I've restarted the router while restarting t...
I wanted solution 1 and I finally found the informatin that helped me. I'll provide the links in order inwhich they need to be performed.
Arris SBG6700-AC(modem/router combo)
This article explains how to configure the modem/router to modem only. Before I started I disconnected the coax cable and then reset the modem using the small white reset button on the back of the unit.(Press and hold until the lights turn off.) Note: Once the new router is installed I had to log back into this modem to disable the wireless functions.
After I followed the instructions in the article I reconnected the coax cable and connected the new wireless router to the modem while it was rebooting.
Netgear NightHawk r6700v2 or AC1750 smart wifi router.
Next, I connected an ethernet cable from one of the ports on the back to my computer to do the next step.
After this step was completed I was setup and ready to go..I currently have one issue. I can not log back into the Nighthawk router to make any changes if need be. I followed the steps in the article and have tried different url's as described in the article, but havan't been able to get access to the settings again. But I will get it figured out....I hope this helps...
> [...] Do I need to change any settings on the modem to make it work
> properly.
You probably need to change the settings on something.
> The modem is a modem/router combo.
Yes, it is, and cascading multiple routers can cause multiple
problems.
The two usual (one-router) options would be: 1. Configure your
SBG6700AC modem+router as a modem-only, and use the R6700v2 as a
full-function router, or: 2. Configure the R6700v2 as a wireless access
point.
If you're not using the wireless-router functions of the SBG6700AC,
then Option 1 should work. If you're using the R6700v2 to get better
wireless coverage, and you don't really care about its router functions,
then Option 2 would probably make more sense.
If you choose Option 2, then there are some relevant notes about WAP
configuration in this thread:
https://community.netgear.com/t5/x/x/m-p/1544918
I wanted solution 1 and I finally found the informatin that helped me. I'll provide the links in order inwhich they need to be performed.
Arris SBG6700-AC(modem/router combo)
This article explains how to configure the modem/router to modem only. Before I started I disconnected the coax cable and then reset the modem using the small white reset button on the back of the unit.(Press and hold until the lights turn off.) Note: Once the new router is installed I had to log back into this modem to disable the wireless functions.
After I followed the instructions in the article I reconnected the coax cable and connected the new wireless router to the modem while it was rebooting.
Netgear NightHawk r6700v2 or AC1750 smart wifi router.
Next, I connected an ethernet cable from one of the ports on the back to my computer to do the next step.
After this step was completed I was setup and ready to go..I currently have one issue. I can not log back into the Nighthawk router to make any changes if need be. I followed the steps in the article and have tried different url's as described in the article, but havan't been able to get access to the settings again. But I will get it figured out....I hope this helps...
> I wanted solution 1 [...]
Ok.
> Next, I connected an ethernet cable from one of the ports on the back
> to my computer to do the next step.
> https://kb.netgear.com/24104/ [...]
That's Option 1 AND Option 2, not Option 1 (exclusive-)OR Option 2.
You seem to be working too hard.
> [...] I can not log back into the Nighthawk router to make any changes
> if need be.
That's because an R6700v2, when configured as a WAP, does not use its
usual LAN IP address(es).
If you really did configure your SBG6700AC modem+router as a
modem-only ("bridge" mode), then you should probably reset your R6700v2
(which should return it to full-function-router mode), and start again.
> [...] But I will get it figured out....
Not that way.
> Solved! Go to Solution.
I don't think so.