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poulet750's avatar
poulet750
Aspirant
Nov 11, 2021

ax 1800 mk 62

Bonjour, 

 

j'ai acheter un router

MR60 — Routeur Wifi 6 Mesh

et quand je me connect dessus je n'ai pas d'internet. J'ai connecter et même reset le router en cliquant dessus 15sec. puis débranché et rebranchant et ensuite la lumière à changer de couleur quelque fois pour finir bleu et pourtant rien ne fonctionne. 

Que dois je faire. Merci d'avance!

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Nov 11, 2021

    What modem/gateway are you connecting it to? 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 12, 2021

    As plemans says, we need more information.

     

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Mesh System - NETGEAR Communities

     

    Then there is here:

     

    Français - NETGEAR Communities

     

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.