NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BOBfromNJ's avatar
BOBfromNJ
Aspirant
Jul 22, 2016
Solved

Backup Interval Issue R7000

Have Backup Interval set for 30 minutes. Has worked great for weeks. Now when I open the dashboard it shows last backup was 1 hour ago and is calculating next backup? There is plenty of room on the backup drive connected directly to the USB on the router. I have tried to re-install the software which worked for 2 or 3 weeks.

Thanks for any inpuy

Troubleshooting
  • BOBfromNJ's avatar
    BOBfromNJ
    Aug 05, 2016

    Thank you James for the info. I will take your advise and update the firmware although it looks like the only bug fixed in the 1.0.7.2 is the time & date sync issue, which I did not have.

     

    I believe I have found my issue and think it is in the way you interupt the instructions for the ReadyShare Vault. When you mark certain folders or files to be backed up and then set the Backup Interval for lets say 15 minutes. If none of those folders or files where changed in that time period then the backup will NOT run. Therefore there could many hours without a Backup if there was no changes. So you would NOT see a backup every 15 minutes.

     

    With that in mind everything is working great and I believe its not only I great router, but a good 2nd backup for critical files.

     

    Thanks again for your input, I appreciate it.

    Bob

10 Replies

  • IrvSp's avatar
    IrvSp
    Master
    Jul 22, 2016

    More info please. What Backup s/w? Had you changed anything?

     

    Can you access the USB drive at all?

    • BOBfromNJ's avatar
      BOBfromNJ
      Aspirant
      Jul 22, 2016

      Thank you for your reply. I had installed the Ready Share Vault software about 1 month ago. As I said everything was working fine. Had a 1TB external hard drive connected to the USB 3.0 in the front of the router. The back up was set to back up every 30 minutes for the folder and files I picked out. No her changes where made. The "dashboard" no shows that the last backup was 3 hours ago (instead of 30 minutes) and it says its couculating.

      I am running Windows 7 Pro

      Thanks

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Jul 29, 2016

        Hi BOBfromNJ,

         

        1. Do you have stable connection from the router?

        2. What is the firmware version of the router? 

        3. Is your computer wired or wirelessly connected to the router?

         

        JamesGL

        Community Team