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970222's avatar
970222
Guide
Jul 24, 2021

Blinking white and amber

I woke up in the morning and found that the router is not working. No device is connected. I checked the device I found that the routre power leds and eathernet connection leds are bliking alternative. white and amber. I tried factory reset, I tried flushing with tftp. It doesn't do anything, as soon as I turn it on, it starts blinking. Does anyone know what might be the issue?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    I'd start with trying to factory reset it. Push and hold reset for 7-15 seconds while powered on. 

    If that doesn't work, you can try recoving it with tftp or nmrpflash.  

    are you on windows? if so, follow this guide

    https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

     

    just make sure you enable tftp 

    https://www.thewindowsclub.com/enable-tftp-windows-10

     

    and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

    https://www.youtube.com/watch?v=R9DLrLQrpaw

     

    and if that doesn't work, you can try using nmrpflash

    https://github.com/jclehner/nmrpflash

    • 970222's avatar
      970222
      Guide

      Hi,

       

      Thanks a lot for your quick response. I tried many times to do a factory reset. Followed 30/30/30 and I was not able to reset. 

       

      Then, I tired tftp. I followed everyting that the youtube showed. However, the tftp failed with error saying unable to connect the device. Looks like I can't make the device to connect no matter what I do. 

       

      Is there any other suggestion?

       

      Thanks in advance. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        tftp is sensitive to timings. I'd try it a couple times at different times as theres a narrow window in which to execute. 

        I'd also try the nmrpflash. I've had success with that when tftp wouldn't work.