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KuTcH's avatar
KuTcH
Aspirant
Oct 24, 2017
Solved

Bought nighthawk x10 and t9e when gaming i still get ping spikes when gaming

I tried everything from metered connections to cmd setting to even wall outlets for wired. I honestly don't know what to do here. When i play video games ill be fine and then my ping will shoot up to...
Troubleshooting
wifi
  • JamesGL's avatar
    JamesGL
    Nov 30, 2017

    Hi KuTcH,

     

    Just to isolate if it is just wireless connection, can you check the wired connection if the same problem. If ever the same issue happens on wired, connect it directly to the modem to check if the issue is with the router or if it is from ISP.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 30, 2017

Welcome to the community, KuTcH

 

What's the firmware installed on your router? 

Did you try resetting the unit? 

Which wireless signal you're connecting to?

Did you try changing channel?

How far are you from the wireless router? 

 

 

KuTcH's avatar
KuTcH
Aspirant
Nov 19, 2017

firmware V1.0.2.40

yes multiple times

tried both 2.4 and 5ghz

tried on 2.4 signals 1,6,11 all same problems tried random channels as well

roughly 40/50 ft

and i cant use powerline adapters because i live in a apartment complex, everythings been so frustrating

  • JamesGL's avatar
    JamesGL
    Master
    Nov 30, 2017

    Hi KuTcH,

     

    Just to isolate if it is just wireless connection, can you check the wired connection if the same problem. If ever the same issue happens on wired, connect it directly to the modem to check if the issue is with the router or if it is from ISP.

    • JamesGL's avatar
      JamesGL
      Master
      Dec 04, 2017

      Hi KuTcH,


      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.