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Chacej's avatar
Chacej
Follower
Nov 17, 2017
Solved

Brother MFC-L24740DW doesn't recognize WPA (AES)

Hi,

My Brother printer used to connect to my wifi over WPA (AES) and worked fine. I updated my router firmware to version 1.0.3.54_1.1.37 and the router now says no new firmware available. Since the update my Brother MFC-L24740DW cannot connect and goives error TS-04 which means the authentication/encryption of the wireless lan is not support. It then goes on to say use WPA TKIP or AES which I am. I have updated the firmware on the printer and still get the error. 

 

I think the latest firmware update that fixed a WPA vulnerability has a bug that now the printer can't connect. Has anyone run into this and found a way to fix it?

Troubleshooting
  • JamesGL's avatar
    JamesGL
    Nov 22, 2017

    Hi Chacej,


    Try to reset the router and reconfigure it manually.

    If you use TKIP, will it work?

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Nov 22, 2017

    Hi Chacej,


    Try to reset the router and reconfigure it manually.

    If you use TKIP, will it work?

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Nov 26, 2017

      Hi Chacej,


      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.