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Forum Discussion
byteme67
Jun 11, 2018Tutor
Cannot access routerlogin.net
I believe I am pretty tech savy when it comes to issues like this. But I've exhausted all avenues other than spending good money on something that should just typically plug in and "poof" we are work...
antinode
Jun 12, 2018Guru
> [...] You are not connected to your Router's WiFi network. [...]
Welcome to what may be the worst error message in the world. For an
explanation, try:
https://community.netgear.com/t5/x/x/m-p/1365830
Briefly, the idea is that "[www.]routerlogin.net" (or ".com") should
point to your own router, but that's true only if you use your own
router for DNS name resolution. Regardless, you should be able to get
to the thing using its IP address, if you can determine (or guess) that.
Normally, that would be something like "192.168.1.1", but it could be
different.
> [...] The IPv4 IP address is 76.101.xxx.xx. My Default Gateway is
> 76.101.xxx.x
Ok. That's your external/public (Comcast) address. You should get
that if your computer is connected directly to your cable modem, but not
if it's connect to a NAT router (like a normally configured R7000).
That would explain why "routerlogin.net" led you to that
misleading/useless error page. (Although in this case, its message may
have been closer to the truth than it usually is.)
> [...] This is a sarcastic remark!
No, it really isn't.
> It is time to return/exchange the router.
It may be, but I'd run one more test first. Disconnect the R7000
from everything but power. Cable your Windows system to a LAN Ethernet
port on the R7000. Don't involve the modem. Reset the R7000 one more
time. If/when it comes up, start the computer. Verify the physical
link status from the R7000 port LED indicator (and/or any suitable LEDs
on the computer). When it comes up, do one last ipconfig command.
(That should also show a "media" status.) If the router is really bad,
then I'd expect to see a "self-assigned" address (169.254.g.h). If
(through some miracle?) you get "192.168.1.X", then you can worry about
what happens when you try to connect the other equipment together.
TerryPh
Jun 12, 2018Virtuoso
I think byteme67 has tried and exhausted all options, including direct connection from computer to router LAN, and he did not get 192.168.1.1 as the IP address of the Netgear router.
If that so, it is time to say goodbye to that particular router he has in his possession.
BR
Terry
If that so, it is time to say goodbye to that particular router he has in his possession.
BR
Terry
- byteme67Jun 12, 2018Tutor
I got it as a "Repackage" from a local chain retailer. And the price was just right for me to be a sucker. I was just hoping that by some miracle this would get fixed.
I have another router *brandname withheld for discrimination* and it works sometimes. The WiFi sporadically goes out on our devices. Plus I got it about 7-8 years ago so I thought it might be a good time to "upgrade."
Thanks all for suggestions and help.