NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot get past “Change Password” - Just repeats itself
Cannot get past "CHANGE PASSWORD".
First connected lan port to router. Got IP Address and connected via default login.. No matter what, kept asking me to change the password. Could not get to any other menu option.
Connected AP to a computer using the default 192 login. Once again, keeps asking for a password change. Cannot to any other menu.
3 Replies
You may try to do a factory reset on the router.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
DarrenM
Factory reset does fix the issue. After logging in, there is a pop up display saying "Please change the password!" and takes me to the "Set Password" page. After changing the password, it just goes in cycles. Pop up window comes up saying "Please change the password!". The new password never takes affect as the default password never changes.
You may want to try this to see if it will get around that pop up.
https://kb.netgear.com/978/Completely-avoiding-the-Smart-Wizard
DarrenM
